What we keep about you and your child

Accounts are for parents and guardians only. A child does not sign up, and we never ask a child to tell us anything about themselves. Your child uses Champion in one of two ways: on your device after you hand it over, or by signing in with a sign-in name and password that you set for them. Either way, they are using your account.

• Your email address. You sign in with a one-time code we email to you, so there is no password to keep. We also use the address for messages about your account and, once it is switched on, a weekly email about your child’s practice, which you can turn off.
• The internet (IP) address a sign-in code was requested from, so we can stop someone flooding an inbox with codes.
• Your time zone, as your browser reports it, when a weekly plan is set, so that the week starts when your week starts.
• If you joined our waitlist, the email address you gave and the IP address it was sent from.
• Basic technical logs kept by our hosting providers, such as IP address, browser type and the time of a request. These are used to keep the service running and secure.

What you tell us when you add a child:

• a name you choose for them (a nickname is fine);
• their school year, if you want to give it;
• the region where they would sit the contest.

If you set up a sign-in for your child, we also keep the sign-in name you choose, the password you set (stored only in scrambled, hashed form, so we cannot read it), and a recovery email address if you choose to enter one. That field is optional and you can leave it blank.

What your child does while practising:

• the answers they give, and how long each one took;
• whether they used a second try, or asked for a first step with “I’m stuck”;
• their placement check, practice sittings and timed practice papers;
• the weekly plan they set.

We do not ask for, and do not keep, your child’s email address, date of birth, surname, school, photograph or precise location.

Only to run Champion for you and your child. That means:

• choosing practice questions at your child’s level;
• showing your child explanations and their own progress;
• showing you what your child has done;
• sending you sign-in codes and messages about your account;
• checking that our questions work as intended, using answers that have no name attached;
• keeping the service secure and fixing problems.

We do not use any of it for advertising. There is no third-party advertising on Champion, and we do not build profiles of children for marketing.

We never sell your information or your child’s, and we do not share it with anyone for their own use. Three companies process it on our behalf, only to provide the service:

• Google Cloud runs our servers and database, in the United States.
• Vercel hosts the website you are reading.
• Amazon Simple Email Service (SES) delivers the emails we send you.

We would only disclose information to anyone else if the law required us to, and we would tell you unless the law prevented it.

There are no leaderboards, no public profiles and no rankings. Your child’s name and record are shown only to you and to your child. Children cannot message other users, and other families cannot see your child at all.

We keep your account and your child’s practice history for as long as your account is open, because the record is what lets practice pick up where it left off.

Removing a child from your account in the app hides their profile, but does not delete their practice history. To delete it, email us at support@tutoraichampion.com from the address on your account and say which child, or that you want your whole account deleted. We will delete your child’s profile, answers and practice history, or your whole account, within 30 days and confirm when it is done.

If you joined the waitlist and want your address removed, email us and we will remove it.

At any time you can:

• Review what your child has done, from your account, or ask us for a copy of everything we hold about them.
• Delete your child’s information, as described above.
• Withdraw your consent. Email us and we will stop collecting information about your child and delete what we hold. Champion cannot work without storing answers, so your child will no longer be able to practise on it.
• Turn off your child’s own sign-in from your account, so they can only use Champion on your device.

We will only act on these requests for the parent who holds the account, so we may ask you to confirm it is you.

Champion is a service for parents, and we have written it with the US Children’s Online Privacy Protection Act (COPPA) in mind. Children use Champion only under a parent’s account, after the parent has confirmed they are the child’s parent or guardian and agreed to us storing the child’s answers and practice history. We record when that agreement was given. We collect only what the service needs to run, we use it only to run the service, and a parent can review it, have it deleted, or refuse any further collection at any time by contacting us.

Sign-in codes expire after ten minutes and work once. Children’s passwords are stored hashed. Access to the database is restricted, and the accounts we use for analysing how questions perform cannot see names or email addresses.

If we change this policy, we will update this page. If a change affects what we collect about your child or how we use it, we will email you and ask for your agreement before the change applies to your child.

Questions, requests to see or delete information, or to withdraw consent: support@tutoraichampion.com.